A smartphone application that allows passengers to register elevator calls, select destinations, and receive floor assignments without using physical buttons.
Full Definition
Mobile app elevator control lets users summon and direct an elevator using a dedicated smartphone app or building access app (NFC, QR code, or Bluetooth-based). The user selects their destination floor before entering the elevator lobby; the system assigns an optimal car and notifies the user which car to board and when it will arrive. This integrates with access control (permitting only authorised floors), visitor management, and touchless hygiene requirements. Solutions include KONE Flow, Schindler myPORT, Otis Compass. Mobile control reduces lobby congestion, enables accessibility features, and provides usage data for building analytics. Integration with the building's app ecosystem is critical for user adoption.
